Terms and Conditions

1. Introduction Welcome to OakSales (“we,” “our,” or “us”). These terms and conditions govern your use of our website, https://oaksales.co.uk (“the Website”), and the purchase of goods or services from us. By accessing or using the Website, you agree to be bound by these terms. If you do not agree, please do not use the Website.

2. General Information

• Company Name: OakSales
• Registered Address: [Insert Company Address Here], London, United Kingdom
• Contact Email: [Insert Contact Email Here]

3. Eligibility To use our Website and purchase products, you must be:

• At least 18 years old.
• Legally capable of entering into binding contracts.

4. Use of the Website You agree to:

• Use the Website for lawful purposes only.
• Not engage in any activity that disrupts or interferes with the Website’s functionality.
• Provide accurate, current, and complete information when placing an order.

5. Products and Services

• Product Descriptions: We strive to ensure product descriptions and images are accurate. However, slight variations may occur.
• Availability: All products are subject to availability, and we reserve the right to withdraw any product at any time.

6. Pricing and Payment

• Prices: All prices are displayed in GBP and include VAT unless stated otherwise.
• Payment Methods: We accept major credit/debit cards, PayPal, and other payment methods specified at checkout.
• Errors: If a pricing error is identified, we will notify you and give you the option to proceed at the correct price or cancel your order.

7. Order Process

• Confirmation: Upon placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.
• Acceptance: Orders are accepted upon dispatch of the goods.
• Cancellation: You may cancel your order before it is dispatched by contacting us promptly.

8. Delivery

• Delivery Locations: We deliver to the United Kingdom and selected international locations.
• Delivery Times: Estimated delivery times are provided at checkout but may vary.
• Risk: Risk of loss or damage to goods passes to you upon delivery.

9. Returns and Refunds

• Returns Policy: You may return items within 14 days of receipt for a refund or exchange, subject to our returns policy.
• Conditions: Items must be unused, in original packaging, and accompanied by proof of purchase.
• Refund Processing: Refunds will be processed within 14 days of receiving the returned goods.

10. Limitation of Liability To the extent permitted by law, OakSales shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or purchase of products.

11. Intellectual Property All content on the Website, including text, images, logos, and trademarks, is the property of OakSales or its licensors. You may not reproduce, distribute, or use this content without prior written consent.

12. Privacy and Cookies Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to the use of cookies as described in our Cookie Policy.

13. Governing Law These terms and conditions are governed by the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Amendments We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective upon posting on the Website. Your continued use of the Website constitutes acceptance of the amended terms.

15. Contact Information If you have any questions about these terms, please contact us at:

• Email: info@oaksales.co.uk
• Address: [Insert Company Address Here], London, United Kingdom